Support & Help
Frequently asked questions for a smoother shopping experience.
From shipping timelines and returns to sizing and order updates, here are the most common questions customers ask before and after placing an order with House Of Rathna.
Quick Help
Need assistance with your order?
We want every purchase to feel easy and reassuring. If you do not find your answer below, our team is happy to help.
Call Us
+1 979 549 6635
Email Us
pd0906@yahoo.com
We aim to present colors as accurately as possible, though slight differences may happen depending on lighting, photography, and individual screen settings.
Yes, important order updates such as confirmation, shipment progress, and delivery information are generally shared through the contact details provided during checkout.
Product pages usually include sizing guidance and fit context. If you are between sizes or shopping for occasion wear, reaching out before ordering can help you choose more confidently.
Yes, eligible items can be returned or exchanged according to the store return policy. We recommend reviewing product details and size notes before purchase for the best fit experience.
Orders are typically processed within 1 to 2 business days, and delivery timelines vary based on your location. Once your order ships, you will receive tracking details to follow it easily.